Forgot Username or Password
Update Control Information
Change Forgotten Password
We highly recommend that you read the
password change instructions
before changing your password.
Social Security Number*:
(e.g., 111223333 with no dashes)
(if your current last name does not work, use any last name you may have had while attending BYU-Idaho or Ricks College)
Date of Birth:
* International students, if you do not have a social security number, please use the '999' number assigned by the Student Records and Registration Office. If you are a Pathway student without a social security number and do not remember your '999' number, contact the Pathway Support Center at 1-855-994-6721. Online students, please contact the Online Support Center at 1-866-672-2984.
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Campus Information: 208-496-1411
Computer Helpdesk: 208-496-9000 or 1-866-237-5195 (toll free)